Water and sewerage concessions

To be eligible to receive a concession for water and sewerage, you must be:

• the primary account holder or
• financially responsible.

If you're the primary account holder, you must provide Power and Water Corporation with your membership number so they can apply the concession.

If you’re financially responsible for the account, find out how to claim.

How the concession is claimed

The concession for:

• water is calculated on a fixed daily rate of $0.96 per day plus $0.955 per kilolitre used
• sewerage is calculated on a fixed daily rate of $1.332 per day.

This only applies if you can show evidence of water consumption by kilolitre.

You will stop receiving your concession when you reach the water concession cap of $800.

Check your water bill for how much of the cap you’re using. It resets at the start of each financial year.

You can reach the cap in a single bill if your usage is extremely high.

For most people, the concession is spread across multiple bills.

View a bill sample PDF (135.7 KB).

If you live in a duplex, apartment, unit or townhouse and have a shared water bill, you can get a concession if you're:

• registered as the titleholder or
• financially responsible.

The water concession is calculated on a fixed daily rate of $0.96 and the sewerage concession is calculated on a fixed daily rate of $1.332. Unless you can provide evidence of water consumption by kilolitre.

The concessions are reimbursed into your nominated bank account.

This is done twice a year around January and July following verification of property ownership.

Your claim will automatically get reimbursed into your nominated bank account. This will happen twice a year around January and July.

If you live in a retirement village with lifetime occupancy and are responsible for paying water and sewerage, you may be eligible to receive concessions.

The water concession is calculated on a fixed daily rate of $0.96 and the sewerage concession is calculated on a fixed daily rate of $1.332. Unless you can provide evidence of water consumption by kilolitre.

You will automatically get reimbursed into your nominated bank account twice a year around January and July.

If your property does not have access to water mains, you can claim a concession if you get water from:

• a private provider or
• cart water drawn from a Power and Water Corporation filling station.

If you purchase water for domestic use, it must be done for your primary place of residence.

The water concession is applied at the consumption rate only, this is calculated at $0.955 per kilolitre.

To access the concession, you must provide evidence of the water consumption in kilolitres or tax invoice as proof of payment.

You will get reimbursed into your nominated bank account.

Find out how to claim.