Concessions and payments

Eligible NT residents can get concessions on essential goods and services to help with living expenses.

Eligible NT seniors aged 65 or over can get $500 to spend each year.

Renewing your membership

Members of the NT Concessions Scheme and Seniors Recognition Scheme are now able to renew their memberships online.

Membership must be renewed between 1 January and 30 June each year.

Find out how to renew your membership.

Manage your prepaid card

Activate your card

Your card must be activated before you can use it.

A verification code will be sent to your:

  • mobile phone
  • email address
  • telephone

Activate card

Check your balance

Your balance and transaction history is connected to your prepaid card.

You will require your card and PIN number to check your balance.

Check your balance online

Check your PIN

A unique PIN is assigned to your prepaid card.

You can check your PIN if you forget it.

You must not share your PIN with anyone.

Check your PIN online

Get in touch

If you would like help or to talk to someone in person, we have customer service centres in several locations. Find a service centre.