Concessions and payments
Eligible NT residents can get concessions on essential goods and services to help with living expenses.
Get information and support
Renewing your membership
Members of the NT Concessions Scheme and Seniors Recognition Scheme must renew their membership between 1 January and 30 June each year.
Find out how to renew your membership.
Manage your prepaid card
Activate your card
Your card must be activated before you can use it.
A verification code will be sent to your:
- mobile phone
- email address
- telephone
Check your balance
Your balance and transaction history is connected to your prepaid card.
You will require your card and PIN number to check your balance.
Check your balance onlineCheck your PIN
A unique PIN is assigned to your prepaid card.
You can check your PIN if you forget it.
You must not share your PIN with anyone.
Check your PIN onlineGet in touch
If you would like help or to talk to someone in person, we have customer service centres in several locations. Find a service centre.
