Concessions and payments
Eligible NT residents can get concessions on essential goods and services to help with living expenses.
Eligible NT seniors aged 65 or over can get $500 to spend on travel, utilities and other services.
Get information and support
NT Concession Scheme
If you are an eligible NT resident and receive certain government payments, you may be eligible for the NT Concession Scheme.
NT Seniors Recognition Scheme
If you are an eligible NT resident aged 65 or over, you may be eligible for the NT Seniors Recognition Scheme.
Manage your prepaid card
Activate your card
Your card must be activated before you can use it. A verification code will be sent to your:
- mobile phone
- email address
Check your balance
Your balance and transaction history is connected to your prepaid card.
You will require your card and PIN number to check your balance.
Check your PIN
A unique PIN is assigned to your prepaid card.
You can check your PIN if you forget it.
You should not share your PIN with anyone.
Lost or stolen cards
If your prepaid card has been lost or stolen, contact 1800 777 704 (24 hours, 7 days) to talk to a customer service officer to request a replacement.
Get in touch
If you would like help or to talk to someone in person, we have customer service centres in several locations.
Latest news and updates
2020-21 Prepaid cards are being issued this month
All eligible NT Seniors Recognition Scheme members will receive their NT Seniors Recognition Scheme Prepaid card for the 2020-21 financial year over the next few weeks.
Remember to use your prepaid card by 30 June
Prepaid cards issued to members of the NT Seniors Recognition Scheme for the 2019-20 financial year will expire on 30 June.
Extension of Northern Territory Seniors Recognition Scheme 2019-20 travel vouchers
We understand that some members may not have booked travel due to uncertainties relating to COVID-19.
Residential Address Confirmation for prepaid electricity meters
A letter has been sent to all NT Concession Scheme members who are eligible for prepaid electricity meter concessions.