Education and learning complaints

You can make a complaint about the NT Government's Department of Education, including schools, services, decisions or actions taken by school staff, corporate staff or school councils.

Follow the steps to make a complaint

Step 1. Start a conversation

If you have a concern, try talking with the school or service area first. They will listen and work with you to resolve your concerns.

Step 2. Make a complaint

If you're not happy with the response to your concern, or you do not feel comfortable raising your concerns directly with the school or person involved, you can make a complaint.

Step 3. Request a review

If you are unhappy with the outcome of your complaint, or the way your complaint was handled, you can ask for a review.

Other education services

Make a complaint about other education services or about teacher misconduct.

Vocational education and training (VET) complaints
Education and care services complaints
Non-government school complaints

Teacher misconduct
Corporate service of the department
Contacts for school complaints