Non-government school complaints

Non-government schools can also be known as private or independent schools.

Make a complaint

Follow the steps below to make a complaint about a non-government school.

Step 1. Contact the school

Discuss your concerns with the school, you can find contact information on the education directory.

Step 2. Contact the school's peak body

If your complaint is not resolved by the school, you can contact the relevant peak body.

Step 3. Contact the Registrar Non-Government Schools

If your complaint has not been resolved by the school or school’s peak body, you can submit a written complaint to the Registrar Non-Government Schools.

The registrar will review your complaint to determine if a serious incident or breach of registration may have occurred or is occurring.

To allow the registrar to make a determination, the written complaint must include:

• a clear description about the issue and
• the steps you have taken to try and resolve the issue with the school and school’s peak body.

Email your written complaint to registrarngs.doe@education.nt.gov.au.

Breach of registration

The non-government school registration standards provide the minimum standards for the school in the areas of:

• governance and finance
• curriculum, teaching, assessment and reporting
• child safety and wellbeing
• distance education
• boarding.

The school must demonstrate compliance with these standards on an ongoing basis to be registered and to continue operating in the NT.

The registrar can authorise a special investigation into a school for a potential serious incident or breach of registration.