Paying your rent in public housing

Rebates

A rental rebate is a subsidy given to eligible public housing tenants.

Whether you are entitled to a rebate depends on your income and the income of other people in your household.

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Before you apply

You should talk to your housing officer and discuss the application form.

You must provide supporting documents from each household member aged 18 years and over.

Some of these documents may include:

  • proof of all sources of income
  • proof of all assets.

Your application won't be assessed if there is missing information.

If you don't provide supporting documents you will be charged full rent.

How to apply

To apply for the rebate follow these steps:

Step 1. Fill in a rental rebate and continued eligibility application.

Rental rebate and continued eligibility application (686.3 kb)

Rental rebate and continued eligibility application (301.1 kb)

Step 2. Provide supporting documents of household income.

Step 3. Submit the completed form with supporting documents to your local housing office.

How the rebate is calculated

Your rent rebate will be based on your household's assessable income.

A percentage will be applied to this income to calculate your rent amount.

These percentage rates were changed on 1 October 2018 to the following:

  • 25% of assessable income for households that entered a tenancy on or after 1 October 2018.
  • For all other households, the percentage of assessable income will change over five years to 23%.

Assessable income

There are a number of different types of income that are used to assess your eligibility for a rental rebate.

Find out what types of income are included or excluded from the assessment.

Rebate reviews

Your rental rebate will usually last for six or 12 months. A shorter period may apply if your income varies from week to week.

A reminder letter will be mailed to you three weeks before the rebate expires.

The review of your rebate will depend on your circumstances and income.

Changes in your household

You must contact the housing office within 28 days if any of the following happen:

  • people move in or out
  • a household member starts or stops work and their incomes change
  • a household member's pension or Centrelink payments change.

The size of your home should match the needs of the household. If the number of people living with you changes you may be able to transfer to a smaller or larger home.

If you have any questions call your local housing office.

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Last updated: 31 October 2018

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