Social housing
Information for social housing tenants and people who want to apply for social housing.
- Apply for priority housing
Details on how to apply for priority public housing. - Apply for social housing
How to apply for public housing, including who can apply, types of public housing and getting a formal offer. - Start your public housing tenancy
Before you move into your public housing home, signing a tenancy agreement and property condition report.
- Contact your local housing office
Contact phone numbers and addresses for your local housing office. - Feedback and complaints about public housing
How to complain or give feedback about public housing, including antisocial behaviour complaints. - Public housing tenancy support programs
Help to resolve issues that can prevent you from getting or keeping a public housing tenancy.
- Funding to improve your remote public housing home
How to apply for the remote home ownership program bonus. - Remote public housing reference groups
The role of housing reference groups in your remote community. - Working on remote public housing projects
How to get involved in working on a remote housing project, and the types of training available.
- Change or add to your public housing home
Getting permission to change or add to your public housing home, and what happens when you move out. - Look after your public housing home
Guide to looking after your public housing home, including cleaning, bugs and pests. - Repairs and maintenance of your public housing home
When and how to report maintenance and repairs of your public housing home.
- End your public housing tenancy
What happens when you end your public housing tenancy, including inspection, keys and bond money. - Move or transfer public housing
What happens when your needs change as a public housing tenant and how to apply to transfer.
- Safety and antisocial behaviour in public housing
Rules about antisocial behaviour, such as three strike policies, for people living or visitors in public housing. - Fire safety and smoke alarms in public housing
- Appeal against a housing decision
How to appeal as a public housing tenant and what you can and can't appeal. - Be a good neighbour in public housing
How to be a good neighbour in public housing, and what to do if you have a complaint about a neighbour. - Pets in public housing
Conditions for keeping pets in public housing and how to complain about a pet. - Public housing inspections
Inspections of your public housing home and what happens when you are told to repair your home. - Run a business from your public housing home
Conditions and approvals for running a home business from your public housing home. - Temporary vacancy of your public housing home
What happens if you need to leave your public housing home for more than 30 days, including caretaker tenancies. - Visitors in public housing
How to apply for visitors to stay in your public housing home for longer than 14 days. - Paying your rent in public housing
How and when to pay your public housing rent, including information on market and rebated rent.