Rules for catching a school bus

All Northern Territory primary, middle and senior schools students can use the school bus network to travel to and from school.

Code of conduct

All students travelling on a school bus must follow the code of conduct.

The code is a set of guidelines for students, parents and carers to follow.

Rules outlined on the code of conduct include:

  • Parents and carers are not allowed to travel on school buses.
  • If you are a parent or carer, you must ensure your child is capable of travelling alone on school buses.
  • Children should be able to identify their own bus stop or drop-off location before they are allowed to travel on the bus.

It also includes rules and information for bus operators and drivers.

If you're a parent or a carer, you should discuss the code with your child so they clearly understand what they should and should not do when travelling on a school bus.

Read the code of conduct for school bus travel.

Code of conduct for school bus travel PDF (1.2 MB)
Code of conduct for school bus travel DOCX (1.0 MB)

Parents and carers should also read road safety information for parents.

If you live in a rural area, you might need to use an informal bus stop to catch a public or school bus.

Informal bus stops are not official or signposted. They are locations identified as a safe place for a bus to stop.

Find out more about catching a bus in a rural area.

For the safety of students, standing in school buses is allowed on certain routes only.

Students should use seats and seatbelts where available.

Sometimes a school bus is full. When this happens, your child won't be able to board and:

  • if supervised by an adult, they will have to wait for the next bus
  • if not supervised by an adult, the bus driver will remain at the bus stop until a solution is found.

Your child will not be left at a bus stop without supervision.

For more information, read the standing on buses policy.

CCTV cameras operate on all school buses, bus interchanges and park and ride facilities.

Customer feedback and complaints about CCTV systems can be made by submitting a feedback form on the Department of Infrastructure, Planning and Logistics website.

For more information, read the public and school bus CCTV systems policy.


For general bus enquiries or feedback call 08 8924 7666, Monday to Friday, from 6:45am to 4:30pm or submit your feedback.

Last updated: 19 November 2019

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