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Managing your contract

Once your offer is accepted, you are in contract with the NT Government. Both parties must fulfil their obligations to ensure a successful outcome.

Keep copies of all key documents, including:

  • your tender or quotation
  • the associated conditions of contract
  • any relevant supporting materials, such as any negotiations that happened.

Manage your contract

See below for how to manage your contract with governemnt.

How to communicate

  • Use your contract manager as your main point of contact.
  • Keep all written records of communications to help if any issues arise.
  • Hold both informal and formal meetings to keep the relationship on track.

Manage contract risks

  • The level of contract management depends on complexity and identified risks.
  • Understand risk factors early to avoid delays or disputes.

Monitor performance

  • Deliver against key performance indicators (KPIs) and local benefit commitments from your contract .
  • Report any issues early and in writing—maintain clear communication.

Manage delivery

  • Confirm delivery times and locations before starting work.
  • Adhere to agreed schedules and performance obligations.
  • Any changes to the scope or schedule must be discussed and approved in advance.

Contractor performance report

  • At the end of the contract, the agency will complete a performance report, covering:
    • quality of work
    • contract administration
    • health and safety standards
    • local content commitments.
  • Your performance report may be shared with stakeholders like Contractors Accreditation Limited (CAL).
  • Good communication throughout the project supports a positive outcome.

Payment

  • Contracts will specify either milestone payments or a lump sum.
  • Review your contract to understand the payment schedule and process.

Contact

For more information, contact Procurement NT:

Doing business with government