Work zone traffic management qualifications

If you are a registered training organisation (RTO), you can find out about mandatory training required for people employed in work zone traffic management on Northern Territory (NT) Government roads.

Work zone traffic management is the safe management of traffic through and around sites where work is being undertaken on a road, or where an event is being held.

Work zone traffic management requires safe and consistent traffic management practice.

This includes the safe and appropriate use of road signs, signals and other devices needed to protect workers and road users including motorists, pedestrians, cyclists and emergency vehicles.

Work zone traffic management applies to all work on road reserves by government contractors, private contractors and other statutory bodies such as Telstra or Power and Water Corporation.

Work zone traffic management also applies to anyone conducting any works within an NT Government road reserve.

Training is based on national competency standards and nationally accredited courses.

If you're delivering training to work zone traffic management operators, there are minimum mandatory training requirements needed to become accredited.

These training requirements:

  • identify four levels of certification
  • introduce a mandatory certification requirement for each level
  • make the issue of certification conditional on evidence that the individual has completed a specified unit of competency
  • require certification be renewed by completing a refresher course every three years
  • require interstate workers to attend a bridging course, before being issued with NT certification.

There are four levels of work requirement for work zone traffic management:

  • level 1 – traffic management plan designer (WZ1) for personnel engaged in developing work zone traffic management plans
  • level 2 – work zone traffic controller (WZ2) with stop and slow bat
  • level 3 – work zone traffic supervisor (WZ3) for on-site road work supervisors engaged in the setting out and supervision of work zone traffic management plans
  • level 4 – escorting mobile road marking operations (WZ4).

The national competency standards are from the Resources and Infrastructure Industry Training Package (RII09).

For details, go to the Australian Government's Department of Education, Skills and Employment website.

The following mandatory training requirements have been identified for each level.

Unit of competency / course unit descriptionUnit description
Level 1
RIICWD503E Prepare work zone
traffic management plan
This course focuses on the development of work site traffic management plans and the management of traffic at major events or disruptions to normal traffic conditions.
Level 2
RIIWHS205E Control traffic with a
stop-slow bat
This unit specifies the competency required to control traffic on public roads and construction sites for the protection of site workers and the general public.
This unit includes operating a radio and using a stop-slow bat.
Level 3
RIIWHS302E Implement traffic
management plan
This unit specifies the competency required to implement a traffic management plan for works on roads ensuring traffic flow is maintained and risk to the safety of the public and workers is minimised.
The unit includes traffic management plans for public and private roads, parking areas and restricted access construction sites.
Level 4
RIICRM201E Escort mobile road marking operations
This unit covers escorting of mobile road marking operations in the civil construction industry.
CPCCOHS1001A Follow WH&S policies and procedures This unit is a prerequisite for the three units RIIWHS205E, RIIWHS302E and RIICRM201E (detailed above). It should be delivered within the context of traffic management work zones.
This unit specifies the competency required to work safely on a general construction site adhering to WH&S policies and procedures.

The training must be provided with a focus on a quality, hands-on approach. Practical activities on live work sites are essential.

The units can be assessed in a simulated environment, however the industry strongly recommends that assessment is conducted in the workplace wherever possible.

The integration of units of competency for assessment is encouraged as it reflects the real work place environment.

For example, a traffic controller would coordinate traffic and apply occupational health and safety together, not as individual tasks.

Discussions with industry suggest that level 1 training should be no longer than three days duration. Level 2 and 3 training should be no more than one day duration each.

Assessment tasks, particularly for level 1, should be undertaken outside of this time.

The training and assessment must be tailored to the NT context to meet client needs.

Key elements for customisation include:

Read more on the NT Legislation database.

You can find information about miscellaneous provisions in the standard technical specification for roads on the Department of Infrastructure, Planning and Logistics (DIPL) website.

Read about how to apply for a permit to work on a NT Government road.

Individuals may only manage traffic after successful completion of an applicable course, when they're provided with a certificate and have a valid NT work zone ID card.

The training will be paid by the trainee or employer.

Certification is for three years. After this period, candidates will be required to attend a refresher course to renew their certification for a further three years.

A bridging course is also required for people moving from other regulatory jurisdictions to enable them to be accredited in the NT.

The development of the refresher and bridging courses will rest with RTOs. There will be no requirement for the training to be nationally accredited. It's anticipated these courses would be no more than a day in duration.

The DIPL will assist RTOs to establish courses, ensuring content and presentation are inclusive of all relevant Australian standards and NT specific provisions for road works on government roads.

RTOs wanting to establish courses are required to apply to the Manager Road Operations:

Department of Infrastructure, Planning and Logistics
Level 2 Highway House
14 Palmerston Circuit
Palmerston NT 0830

PO Box 61
Palmerston NT 0831

Phone: 08 8999 4449

The Motor Vehicle Registry (MVR) issues the NT Work Zone Traffic Management (WZTM) ID cards on behalf of DIPL.

WZTM ID cards are valid for a three-year period from the date of issue of a statement of attainment.

To get a WZTM ID card, you must follow these steps:

Step 1. Fill in the application for NT work zone traffic management ID card PDF (177.8 KB).

Step 2. Provide evidence of identity and evidence of residency.

If you don't have an NT driver licence, you must provide three forms of identification and evidence of your NT residential address. Temporary NT residents are eligible to apply and must provide evidence of their temporary residence. An interstate postal address can be recorded.

Step 3. Provide a statement of attainment or certificate of proficiency for each relevant unit of competency issued by an approved training provider within the last three years. See training providers below.

Step 4. Pay the $30 fee for each card issued. A replacement card fee of $20 applies for cards which are lost, stolen or destroyed.

Approved training providersWZ1WZ2WZ3WZ4
Batchelor Institute of Indigenous Tertiary Education
National provider number: 0383
Phone: free call 1800 677 095 or 08 8939 7111
Charles Darwin University
National provider number: 0373 
Phone: 1800 061 963
Civil Train NT
National provider number: 45621 or 
Phone: 08 8953 3515
Earthworks Training & Assessment Services (ETAS)
National provider number: 50590 
Phone: 0407 991 448

Last updated: 20 April 2022

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