Work zone traffic management qualifications

This page has information for Registered Training Organisations (RTOs) about mandatory training required for people employed in work zone traffic management on Northern Territory (NT) Government roads.

About work zone traffic management

Work zone traffic management is the safe management of traffic through and around sites where work is being undertaken on a road, or where an event is being held.

Work zone traffic management requires safe and consistent traffic management practice.

This includes the safe and appropriate use of road signs, signals and other devices needed to protect workers and road users including motorists, pedestrians, cyclists and emergency vehicles. 

Work zone traffic management applies to all work on road reserves by government contractors, private contractors and other statutory bodies such as Telstra or Power and Water.

Work zone traffic management also applies to anyone conducting any works within an NT Government road reserve. 

Training for work zone traffic management

Training is based on national competency standards and nationally accredited courses.

If you are delivering training to work zone traffic management operators there are minimum mandatory training requirements needed to become accredited.

These training requirements:

  • identify four levels of certification
  • introduce a mandatory certification requirement for each level
  • make the issue of certification conditional on evidence that the individual has completed a specified unit of competency
  • require certification be renewed by completing a refresher course every three years
  • require interstate workers to attend a bridging course, before being issued with NT certification.

There are four levels of work requirement for work zone traffic management:

  • level 1 – traffic management plan designer (WZ1) for personnel engaged in developing work zone traffic management plans
  • level 2 – work zone traffic controller (WZ2) with stop/slow bat 
  • level 3 – work zone traffic supervisor (WZ3) for on-site road work supervisors engaged in the setting out and supervision of work zone traffic management plans
  • level 4 – escorting mobile road marking operations (WZ4).

The national competency standards are from the Resources and Infrastructure Industry Training Package (RII09).

Go to the National Training Information Service website for details.

The following mandatory training requirements have been identified for each level. 

Unit of competency / course unit description Unit description
Level 1
RIICWD503D Prepare Work Zone
Traffic Management Plan
This course focuses on the development of work site traffic management plans and the management of traffic at major events or disruptions to normal traffic conditions.
Level 2
RIIWHS205D Control traffic with a
stop-slow bat
This unit specifies the competency required to control traffic on public roads and construction sites for the protection of site workers and the general public.
This unit includes operating a radio and using a stop-slow bat.
Level 3
RIIWHS302D Implement Traffic
Management Plan
This unit specifies the competency required to implement a traffic management plan for works on roads ensuring traffic flow is maintained and risk to the safety of the public and workers is minimised.
The unit includes traffic management plans for public and private roads, parking areas and restricted access construction sites.
Level 4
RIICRM201D Escort Mobile Road Marking Operations
This unit covers escorting of mobile road marking operations in the civil construction industry.
CPCCOHS1001A Follow WH&S policies and procedures This unit is a prerequisite for the three units RIIWHS205D, RIIWHS302D and RIICRM201D (detailed above). It should be delivered within the context of traffic management work zones.
This unit specifies the competency required to work safely on a general construction site adhering to WH&S policies and procedures.

Approach to training, delivery and assessment

The training must be provided with a focus on a quality, hands-on approach. Practical activities on live work sites are essential.

The units can be assessed in a simulated environment, however the industry strongly recommends that assessment is conducted in the workplace wherever possible.

The integration of units of competency for assessment is encouraged as it reflects the real work place environment.

For example, a traffic controller would coordinate traffic and apply occupational health and safety together, not as individual tasks.

Discussions with industry suggest that level 1 training should be no longer than three days duration. Level 2 and 3 training should be no more than one day duration each. 

Assessment tasks, particularly for level 1, should be undertaken outside of this time

Northern Territory context

The training and assessment must be tailored to the NT context to meet client needs. 

Key elements for customisation include:

  • knowledge of statutory/regulatory authorities
  • NT legislation relating to workplace operations
  • NT Control of Roads Act
  • Traffic Regulations
  • Traffic Act
  • reference to the "Miscellaneous Provisions" section of the Standard Technical Specification for Roads
  • permit to work on a NT government road.

Go to the Department of Transport website for all of the above legislation.

Go to the Department of Infrastructure website for road specifications.

Certification and accreditation

Individuals may only manage traffic after successful completion of an applicable course, when they are provided with a certificate and have a valid NT work zone ID card.

Payment for training

The training will be paid by the trainee or employer.

Bridging and refresher courses

Certification is for three years. After this period, candidates will be required to attend a refresher course to renew their certification for a further three years.

A bridging course is also required for people moving from other regulatory jurisdictions to enable them to be accredited in the NT.

The development of the refresher and bridging courses will rest with RTOs. There will be no requirement for the training to be nationally accredited. It is anticipated that these courses would be no more than a day in duration.

Registration and enquiries

The Department of Infrastructure will assist RTOs to establish courses, ensuring content and presentation are inclusive of all relevant Australian Standards and NT specific provisions for road works on government roads.

RTOs wanting to establish courses are required to apply to the manager road operations by email, phone or mail:

  • email: roadsdarwin.ntg@nt.gov.au
  • phone: (08) 8999 3449
  • mail: Department of Infrastructure, Level 2, Highway House, PO Box 61, Palmerston, NT 0831.

How to get a Work Zone Traffic Management ID Card

The Motor Vehicle Registry (MVR) issues the NT Work Zone Traffic Management (WZTM) ID Cards on behalf of the Department of Infrastructure. 

WZTM ID cards are valid for a three-year period from the date of issue of a Statement of Attainment. 

To get a WZTM ID card you must follow these steps: 

Step 1. Fill in the application for NT work zone traffic management ID card.

Application for NT work zone traffic management ID card (43.2 kb).

Step 2. Provide evidence of identity and evidence of residency.  

If you don't have an NT driver licence you will need to provide three forms of identification and evidence of your NT residential address. Temporary NT residents are eligible to apply and need to provide evidence of their temporary residence. An interstate postal address can be recorded.  

Step 3. Provide a Statement of Attainment or Certificate of Proficiency for each relevant unit of competency issued by an approved training provider within the last three years. See training providers below.

Step 4. Pay the $30 fee for each card issued. A replacement card fee of $20 applies for cards which are lost, stolen or destroyed. 

Approved training providers

Approved training providersWZ1WZ2WZ3WZ4
AlertForce Pty Ltd
National provider number: 91826 
Phone: 1300 627 246
info@AlertForce.com.au
www.AlertForce.com.au 
 

 

Associated Training Consultants
National provider number: 21118
Phone: (03) 9879 7422 
training@atcprograms.com.au
www.atcprograms.com.au 

 

Carey Training Pty Ltd
National provider number: 140 100
Phone: (08) 8351 8812
adminnt@careytraining.com.au
www.careytraining.com.au
 

 
Charles Darwin University
National provider number: 0373 
Phone: 1800 061 963
info@cdu.edu.au
www.cdu.edu.au 
 

 

Civil Train Alice Springs
National provider number: 40239
Phone: 1800 061 963
mhopkins@ccfsa.com.au or PHoran@ccfsa.com.au
www.civiltrainsa.com.au 

 

 
Earthworks Training & Assessment Services (ETAS)
National provider number: 50590
Phone: 0407 991 448
etas@bigpond.net.au
www.etas.com.au 

Industry Services Australia (Industry Services Training)
National provider number: 0860
Phone: (08) 8942 9300
info@isaustralia.com.au
www.isaustralia.com.au 
 

Last updated: 28 November 2017