Replace your driver licence card if lost, stolen or damaged
If your driver licence is lost, stolen or damaged, you can request for a replacement card.
How to request
When submitting your request, you must provide all of the following to the MVR:
- full name
- date of birth
- residential address
- if your address has changed, you must inform MVR - find out how to change your contact details
- contact phone number.
You must also pay a licence replacement fee and you may need to show evidence of identity.
To submit your request, choose any of the below options and include the above details.
Australia Post or MVR office
You can apply for a replacement card in person:
- at a participating post office - you'll need your licence number to do this
- learn more about other MVR transactions at your post office
- at your local MVR office.
After you submit your request
You'll get a licence receipt as evidence of your authority to drive until your licence card arrives in the mail.
You must carry this receipt with you when driving at all times.
Phone or email
You can request a replacement licence by calling 1300 654 628 or emailing mvr@nt.gov.au.
After you submit your request
You'll get a licence receipt as evidence of your authority to drive until your licence card arrives in the mail.
You can get the receipt sent to you by mail or email (or both) depending on what you request for.
You must carry this receipt with you when driving at all times.
When your licence is ready
Your replacement card will be mailed to the address shown on your licence receipt. If the address is not correct, you must contact MVR.
You must allow standard mail delivery times for your area. This may vary depending on your location.
Last updated: 21 February 2022
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