Energy bill relief for households

The Australian and NT Government are coordinating to deliver the Commonwealth’s energy bill relief extension.

Eligible households can get an energy bill relief of up to $150.

The energy bill relief is different to the electricity concession under the NT Concession Scheme.

Electricity account holders and meters

Credit will be applied automatically, this is for households that are:

electricity account holders, or
an Indigenous Essential Services customer in a remote community with a:
- prepaid meter, or
- prepaid AMPY paper token meter.

For electricity account holders or networked meters, you will receive:

$75 credit for quarter 1 (you must have an active electricity account with a licensed electricity retailer at the census date of 1 July 2025), and
$75 credit for quarter 2 (you must have an active electricity account with a licensed electricity retailer at the census date of 1 October 2025).

You must be a customer before the census dates to receive the credit.

The total of $150 credit will be uploaded directly by the retailer, or when government worker visits your community for paper token meters.

When you receive this will depend on where you live. For more information on your community, call 1800 296 900.

If your household receives electricity by alternative energy sources you will need to apply for the credit.

This includes if you:

are a household not receiving an electricity bill from Jacana Energy as you are not connected to the grid
incur costs associated with the supply of electricity like a generator or solar system
reside in a caravan park where electricity is supplied by the park, or similar living arrangements.

To receive the one-off payment of $150, you must:

prove you are the person financially responsible for electricity costs in your household
provide bank details for credit payment
submit evidence of your electricity use and proof of payment from 1 July 2025, including:
- a tax compliant invoice, stating the principal place of residence where the electricity is consumed, and
- a receipt or bank statement showing payment by the applicant for the electricity supply.

You will need to apply to the NT Energy Bill Relief team before 31 December 2025.

You can only apply once per household.

To apply, complete the application and vendor creation form.

To contact the team or to submit your application:

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