Introduction

There are some sales practices that are illegal for businesses to use.  

Consumers are protected against these unfair practices under the Australian Consumer Law.  

Find out more about consumer guarantees under Australian Law.

The following pages are a guide to unfair practices, including all of the following:

  • misleading or deceptive conduct
  • unreasonable or oppressive behaviour
  • country of origin claims
  • misleading pricing.

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Last updated: 28 November 2017