Using a mobility aid on a bus

Wheelchairs and mobility aid users can board buses that have an easy-access low floor, as long as they have the right dimensions, manoeuvrability and weight.


Your mobility aid needs to meet all of the following:

  • fit within an allocated space of 1300mm by 800mm
  • be no more than 750mm wide at a height 300mm from the ground
  • weigh no more than 300kg including the aid, occupant and assistant (if applicable) when using a ramp or other boarding devices.


To board public transport your mobility aid should be able to do all of the following:

  • turn 180 degrees within an area 2070mm by 1540mm
  • cross a horizontal gap up to 40mm wide
  • mount a vertical rise (bump) up to 12mm
  • cross grating gaps up to 13mm wide and 150mm long
  • negotiate a 1:14 grade ramp unassisted
  • negotiate up to a 1:8 grade where the ramp is less than 1520mm
  • negotiate a 1:4 grade ramp with assistance.


Electric scooters and similar vehicles are in most cases too heavy and unstable to board a bus.

Buses can only carry scooters that meet all of the following

  • weigh less than 300kg including laden weight
  • can be driven onto the bus
  • can be manoeuvred to fit in the priority seating area.

Last updated: 19 July 2018

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