Mobility aid safety on a bus

When on the bus you must do all of the following:

  • position your wheelchair so that you are directly facing the back of the bus – eg: facing the opposite direction of travel
  • activate the brake of your wheelchair or mobility aid to hold the device in position while travelling on the bus
  • always follow directions by the driver.

Bus drivers generally do not leave the driving seat however they can leave their seat to offer assistance for a passenger to enter or leave the bus, if the bus is properly secured.

Priority seating for disabled passengers

Bus drivers can ask passengers to move, if there is other room available, when a passenger with a wheelchair boards a bus.

If other room is not available then the bus is deemed to be full and the wheelchair occupant has to wait for the following bus service.

Placement of wheelchairs and other items

Bus drivers can ask that passengers not place wheelchairs, prams, strollers or other items in a certain part of the bus, if it obstructs the aisle or interferes with the entry or exit of passengers.

The bus driver may ask a passenger who will not move their item to leave the bus.

If a passenger who is not complying with these rules refuses to do so, the bus driver can stop the journey and call for transit officers.

Last updated: 19 July 2018

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