Feedback and complaints about public housing

This page has information for public housing tenants and other people who want to give feedback or make a complaint about public housing.


Feedback or complaints can relate to any of the following:

  • the service provided by the Department of Housing
  • the decision making by the department
  • people that work for the department
  • antisocial behaviour by public housing tenants and their visitors
  • how complaints are handled.

To report antisocial behaviour in or around public housing properties, you can do any of the following:

For urgent complaints outside business hours from 4pm to 8am, including public holidays and weekends, call the Northern Territory Police on 131 444.

To make a general complaint, or complain about a department staff member or public housing safety officer, you can do any of the following:

How to submit your form

You can submit your form:

To give positive feedback about a staff member or other experience with the Department of Housing call 1300 301 167 or go to your local housing office.

Find your local housing office.

Last updated: 06 November 2018


Was this page useful?

Describe your experience

More feedback options

To provide comments or suggestions about the NT.GOV.AU website, complete our feedback form.

For all other feedback or enquiries, you must contact the relevant government agency.