Contact Parks and Wildlife

You can contact the Parks and Wildlife Commission of the Northern Territory (NT) about any of the following:

Office hours

Parks and Wildlife office - 8am to 4:21pm Monday to Friday except public holidays.
Parks and Wildlife permits and concessions office - 8am to 4pm Monday to Friday except public holidays.

For general queries, you can:

Office	Location	Phone / Fax	Mail
Alice Springs	Tom Hare Building Arid Zone Research Institute South Stuart Highway Alice Springs NT 0870	Phone: 08 8951 8250 Fax: 08 8951 8290	PO Box 1120 Alice Springs NT 0871
Darwin (head office)	Jape Homemaker Village Level 1 JHV 2 356 Bagot Road Millner NT 0810	Phone: 08 8999 4555 Fax: 08 8999 4558	PO Box 496 Palmerston NT 0831
Katherine	32 Giles Street Katherine NT 0850	Phone: 08 8973 8888 Fax: 08 8973 8899	PO Box 344 Katherine NT 0851

For specific queries, you can find the contact details below.

The parks booking system customer service team are available to help customers with online bookings:

Service	Phone	Email
Parks booking system customer service team	1300 281 121	parks.onlinebooking@nt.gov.au
To make a complaint about the booking system		parks.onlinebooking.complaints@nt.gov.au

To submit a permit application, you must send it to the Parks and Wildlife permits and concessions office by email, mail or in person.

Location	Phone / Fax	Email	Mail
Jape Homemaker Village Level 1 JHV 2 356 Bagot Road Millner NT 0810	Phone: 08 8999 4795 Fax: 08 8999 4524	pwpermits@nt.gov.au	PO Box 496 Palmerston NT 0831

Office	Location	Phone	Mail
Alice Springs	Tom Hare Building South Stuart Highway Alice Springs NT 0870	08 8951 8250 or 0401 115 731	PO Box 1120 Alice Springs NT 0871
Darwin	564 Vanderlin Drive Berrimah NT 0828	08 8995 5008 or 0401 115 702	PO Box 496 Palmerston NT 0831
Katherine	32 Giles Street Katherine NT 0850	08 8973 8888 or 0419 828 487	PO Box 344 Katherine NT 0851

Contact information for community engagement officers who deliver park education services, community activities and the junior ranger program.

If you are sending in a school activity request form PDF (266.5 KB), send it by email or mail only.

Office	Contact	Mail
Alice Springs and Tennant Creek	08 8951 8247 CommunityEngagementPW@nt.gov.au	Department of Environment, Parks and Water Security Parks and Wildlife PO Box 1120 Alice Springs NT 0871
Darwin	08 8999 4432 CommunityEngagementPW@nt.gov.au	Department of Environment, Parks and Water Security Parks and Wildlife PO Box 496 Palmerston NT 0831
Katherine	08 8999 4432 CommunityEngagementPW@nt.gov.au	Department of Environment, Parks and Water Security Parks and Wildlife PO Box 344 Katherine NT 0851

Office	Phone	Email
Alice Springs, Darwin and Katherine	08 8999 3821	volunteer.parks@nt.gov.au
Territory Wildlife Park	08 8988 7200	twp@nt.gov.au
Alice Springs Desert Park	08 8951 8788	asdp@nt.gov.au

Wildcare Inc NT is a non-profit organisation run by volunteers, so they may not be able to collect sick or injured wildlife straight away.

Service	Region	Phone
Rescue of injured and orphaned wildlife (volunteer organisations)	Wildcare Inc NT	08 8988 6121 or 0408 885 341
	Darwin Wildlife Sanctuary	0473 992 581
	Alice Springs	0419 221 128
	Katherine	0412 955 336
Snakes and other reptile call-outs	Darwin, Palmerston and rural areas	1800 453 210
	Katherine	0407 934 252
	Tennant Creek	0418 856 969
	Alice Springs	1800 453 210
Report a problem crocodile	Darwin, Palmerston and rural areas	0419 822 859
Report a problem crocodile	Katherine	0419 828 487

Last updated: 11 March 2022

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