Contact Parks and Wildlife
You can contact the Parks and Wildlife Commission of the Northern Territory (NT) about any of the following:
- park access, facilities and walking trails
- submitting a permit
- to report a problem crocodile.
Office hours
- Parks and Wildlife office - 8am to 4:21pm Monday to Friday except public holidays.
- Parks and Wildlife permits and concessions office - 8am to 4pm Monday to Friday except public holidays.
Contacts
For general queries, you can:
- call: 08 8999 4555
- email: parkmanagement.pwcnt@nt.gov.au.
Office | Location | Phone / Fax | |
---|---|---|---|
Alice Springs |
Tom Hare Building Arid Zone Research Institute South Stuart Highway Alice Springs NT 0870 |
Phone: 08 8951 8250 Fax: 08 8951 8290 |
PO Box 1120 Alice Springs NT 0871 |
Darwin (head office) |
Jape Homemaker Village Level 1 JHV 2 356 Bagot Road Millner NT 0810 |
Phone: 08 8999 4555 Fax: 08 8999 4558 |
PO Box 496 Palmerston NT 0831 |
Katherine |
32 Giles Street Katherine NT 0850 |
Phone: 08 8973 8888 Fax: 08 8973 8899 |
PO Box 344 Katherine NT 0851 |
For specific queries, you can find the contact details below.
Parks booking system
The parks booking system customer service team are available to help customers with online bookings:
- 7 days a week
- between 8:30am and 4.00pm Australian Central Standard Time (ACST).
Service | Phone | |
---|---|---|
Parks booking system customer service team | 1300 281 121 | parks.onlinebooking@nt.gov.au |
To make a complaint about the booking system | parks.onlinebooking.complaints@nt.gov.au |
Permits and concessions
To submit a permit application, you must send it to the Parks and Wildlife permits and concessions office by email, mail or in person.
Location | Phone / Fax | ||
---|---|---|---|
Jape Homemaker Village Level 1 JHV 2 356 Bagot Road Millner NT 0810 |
Phone: 08 8999 4795 Fax: 08 8999 4524 | pwpermits@nt.gov.au | PO Box 496 Palmerston NT 0831 |
Wildlife operations
Office | Location | Phone | |
---|---|---|---|
Alice Springs |
Tom Hare Building South Stuart Highway Alice Springs NT 0870 | 08 8951 8250
or 0401 115 731 |
PO Box 1120 Alice Springs NT 0871 |
Darwin |
564 Vanderlin Drive Berrimah NT 0828 | 08 8995 5008
or 0401 115 702 | PO Box 496 Palmerston NT 0831 |
Katherine |
32 Giles Street Katherine NT 0850 | 08 8973 8888
or 0419 828 487 |
PO Box 344 Katherine NT 0851 |
Education and community engagement programs
Contact information for community engagement officers who deliver park education services, community activities and the junior ranger program.
If you are sending in a school activity request form PDF (266.5 KB), send it by email or mail only.
Office | Contact | |
---|---|---|
Alice Springs and Tennant Creek | 08 8951 8247 |
Department of Environment, Parks and Water Security Parks and Wildlife PO Box 1120 Alice Springs NT 0871 |
Darwin | Department of Environment, Parks and Water Security Parks and Wildlife PO Box 496 Palmerston NT 0831 | |
Katherine | Department of Environment, Parks and Water Security Parks and Wildlife PO Box 344 Katherine NT 0851 |
Volunteer contacts
Office | Phone | |
---|---|---|
Alice Springs, Darwin and Katherine | 08 8999 3821 | volunteer.parks@nt.gov.au |
Territory Wildlife Park | 08 8988 7200 | twp@nt.gov.au |
Alice Springs Desert Park | 08 8951 8788 | asdp@nt.gov.au |
Wildlife call-outs
Wildcare Inc NT is a non-profit organisation run by volunteers, so they may not be able to collect sick or injured wildlife straight away.
Service | Region | Phone |
---|---|---|
Rescue of injured and orphaned wildlife (volunteer organisations) | Wildcare Inc NT | 08 8988 6121 or 0408 885 341 |
Darwin Wildlife Sanctuary | 0473 992 581 | |
Alice Springs | 0419 221 128 | |
Katherine | 0412 955 336 | |
Snakes and other reptile call-outs | Darwin, Palmerston and rural areas | 1800 453 210 |
Katherine | 0407 934 252 | |
Tennant Creek | 0418 856 969 | |
Alice Springs | 1800 453 210 | |
Report a problem crocodile | Darwin, Palmerston and rural areas | 0419 822 859 |
Katherine | 0419 828 487 |
Last updated: 11 March 2022
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