Become a mediator

A mediator is an impartial third person who helps people in conflict to resolve the issues between them.

Mediators work with people to:

  • identify issues
  • develop options
  • consider alternatives and
  • reach their own decisions.

The Community Justice Centre is a Recognised Mediator Accreditation Body (RMAB). It offers professional training and accreditation services under the National Mediator Accreditation System (NMAS).

Read more about mediation.

Mediator training

Training to be a mediator can provide you with practical skills in dispute resolution.

You will get professional training and coaching from experienced and nationally accredited mediators.

The Practical Mediation Skills course runs over 5 days and meets the minimum 38 hour requirement under the national standards.

The foundation course provides theory and practice in a supportive learning environment.

You will learn to:

  • understand conflict and how mediation can help
  • develop communication styles to appropriately address conflict
  • understand and facilitate the mediation process
  • assess your own mediator performance.

Who can register

There are no prerequisites for the foundation course. You are encouraged to apply if you have the following skills and attributes:

  • the ability to actively listen
  • a clear and confident communication style
  • the ability to build rapport with people from diverse backgrounds
  • patience.

How to register

To register your interest email or call 1800 000 473.

Get accredited

You must meet the national approval standards to become an accredited mediator.

Follow these steps to get accredited.

Step 1. Complete the Practical Mediation Skills course, or an equivalent accredited course.

Step 2. Successfully complete a simulated mediation assessment.

Step 3. Apply for accreditation with evidence that you meet the requirements set out in the national approval standards.  

Read more about mediation standards and accreditation on the Mediator Standards Board website.


For more information email or call 1800 000 473.

Last updated: 29 November 2021

Give feedback about this page.

Share this page:

URL copied!