Available programs

This page lists available Business Growth programs to help improve your business.

You should contact a small business champion to find out which program is best for your business needs.


An Overview program reviews the position of your business, not-for-profit organisation or Aboriginal enterprise.

It will help to examine the operating environment, as well as identify your strengths, weaknesses, opportunities and threats.

The program will review your current business practices in the following areas:

  • finance
  • operations
  • marketing
  • human resources.

What you will receive

After the program your consultant will give you a report. This will likely include a selection of the following:

  • a business background and industry overview
  • your current marketing strategies, including key clients and competitors
  • an operational and strategic overview
  • details of your major plant, equipment and suppliers
  • human resources including an organisational chart, key personnel, management and training strategies
  • your current financial position and key ratio trends with comments on major income and expenditure streams
  • a SWOT analysis
  • potential for diversification
  • positioning for succession planning
  • concluding remarks and recommendations, including areas for improvement.

The Business Planning program provides a structured plan and timeline to improve the following aspects of your business according to your needs and may include:

  • overall performance
  • market expansion and diversification, including export markets
  • product and business expansion
  • employment strategy.

What you will receive

You will receive a structured development plan to improve profitability, sustainability, capabilities and succession planning.

The plan will address strategic priorities identified in an Overview or similar program.

Your plan will have detailed information about:

  • your management structure
  • manufacturing and operations
  • finance
  • marketing
  • human resources
  • innovation management
  • integrated management systems.

The Integrated Systems Management program will review your business' practices, policies, processes and documents relating to:

  • risk
  • work health and safety
  • quality management
  • environmental management.

What you will receive

You will receive a list of priorities or activities to improve your business' efficiency and effectiveness.

The program will show you how to bring your business systems in line with Australian and international quality standards.

This program will not cover the audit costs of gaining third-party accreditation, such as ISO certification.

The Mentor Support program helps mature businesses, not-for-profit organisations and Aboriginal enterprises that are operating successfully and following a business plan but would like mentored help.

What you will receive

You will work with a consultant who will mentor on specific issues to help improve performance and achieve business goals.

The Business Solutions program helps businesses, not-for-profit organisations and Aboriginal enterprises tackle an identified area of need.

What you will receive

You will get assistance from a consultant to address your business needs.

The Information Technology Solutions Program offers the following types of assistance to businesses:

  • analysis of technology you use and what is available
  • identifying processes that can be improved by technology
  • a gap analysis comparing current technologies of the business to future needs
  • identification, costing and comparison of relevant new technologies.

What you will receive

You will receive a report assessing the technology you currently have and identifying new processes, software or hardware that will increase productivity or improve the bottom line of your business.

The funding can't be used to purchase new software, hardware systems or related training.

The Digital Solutions Program offers assistance with all of the following aspects of your business:

  • website design, architecture, functionality, integration and ongoing maintenance
  • digital marketing and social media plans
  • digital coaching, up-skilling and mentoring
  • e-enablement.

What you will receive

You will receive the following benefits from the program:

  • digital presence - created or improved
  • increased social media exposure
  • better understanding of e-commerce principals
  • the ability to create, edit and maintain digital media content.

The Tender Solutions program offers businesses, not-for-profit organisations and Aboriginal enterprises support in tendering for work.

Through this program you can learn how to:

  • prepare tender submissions and address tender criteria
  • develop a tender response library and other resources to help improve efficiency
  • use Northern Territory Government's quotations and tenders website.

How you will benefit

You will receive the following from the program:

  • better understanding of the requirements of tenders
  • development of sound tender practices
  • identifying and addressing legislative and regulatory obligations.

The Employment Solutions Program will enhance the workforce of your business, not-for-profit organisation or Aboriginal enterprise by developing sustainable employment policies and practices.

What you will receive

You will receive the following benefits:

  • better understanding of the importance of your workforce productivity, staff development, engagement, retention and training requirements
  • development of sound employment practices that support a sustainable workforce
  • identification and addressing legislative and regulatory obligations
  • a workforce plan.

The Governance Solutions Program supports not-for-profit organisations and board-managed entities.

The program assists with corporate governance, financial and commercial literacy, and management practices.

This program will help organisations make sure they are operating in a sustainable and accountable way.

What you will receive

You will receive all of the following benefits from the program:

  • a best-practice guide - including your roles and responsibilities under your constitution and the Associations Act (NT)
  • a snapshot of your financial health including a review of your financial management and reporting processes
  • a final report highlighting areas for improvement.

Last updated: 05 February 2020

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