Self-exclusion from a licensed venue

If you want to stop yourself from gambling at one or more venues, you must submit a self-exclusion notice.

This is an agreement not to gamble at a venue in the Northern Territory (NT) and can be for up to 2 years.

After that, you can choose to fill in another self-exclusion notice or end your agreement.

Before you apply, contact the venue licensee or a participating counselling service.

They will let you know what is involved in submitting a request.

If you agree to the conditions, you can submit a self-exclusion notice for one or all of the following licensed venues:

You can apply to exclude yourself from up to 35 multiple venues using one application.

To do this, follow these steps:

Step 1. Speak with one of the following and let them know you would like to apply for one or more venue exclusions:

counsellor
venue manager
Hospitality NT office by calling 08 8981 3650 or emailing admin@hospitalitynt.com.au.

Step 2. Meet them in person so they can:

See a sample of the self-exclusion deed PDF (154.1 KB) provided by the Registered Clubs Association of NSW © ClubsNSW.

For any questions, contact NT Gambling Care in Hospitality NT using the contact details above.

From the time you submit a self-exclusion notice, you have a 3-day cooling off period to change your mind.

If you want to stop your self-exclusion notice during this period, speak to a venue licensee.

After the cooling off period, your self-exclusion notice will be enforced for the requested timeframe.

During this timeframe, you must:

try not enter any part of the venue from which you are self-excluded
inform the licensee if you do enter any part of the self-excluded area
not make a claim against a venue or licensee for any losses you suffer as a result of gambling in the excluded area.

You should also read the gambling code of practice.

If you’re the licensee of a venue where somebody has applied for self-exclusion, you must:

provide information about any assistance or support services available
remove their name from player loyalty lists promoting gaming during their self-exclusion period
take reasonable steps to prevent them from entering a prohibited area or taking part in gambling activities.

Find support services for problem gambling below.

The Amity Community Service offers a free 24-hour gambling helpline via 1800 858 858.

You can also email them at habitwise@amity.org.au.

If you’re experiencing problem gambling, Anglicare NT can help you.

You can email them at anglicare@anglicare-nt.org.au or call:

For more information, go to the Anglicare NT website.

Contact

For more information on self-exclusion, contact Licensing NT.

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