Support for communities

Australian Red Cross

Australian Red Cross runs Connected Women and their Families, a project co-designed with migrant women.

The project aims to bridge structural, language and cultural barriers to participation in community life in the NT.

For more information, visit their Facebook page.

Adult Migrant English Program (AMEP)

Learn practical English skills with STEPS AMEP to help you access services, work, study and enjoy your life in Australia.

For more information, call 1300 585 868 (Casuarina and Palmerston) or 08 8950 7600 (Alice Spring).

You can also go to the STEPS website or visit their Facebook page.

Anglicare NT

Anglicare NT provides settlement support, services and referrals to clients (up to 5 years from arrival).

To find out more, call 08 8985 0000 or email anglicare@anglicare-nt.org.au.

You can also go to the Anglicare NT website.

Canossian Sisters (Catholic Church of the Diocese of Darwin)

The Canossian Sisters provide support services to the Italian and East Timorese community.

They help these communities preserve their unique identity and culture.

To find out more, call 08 8942 6000 or email canossianmulticulturalservice@gmail.com.

Colombian-Australian Association of the NT

The Colombian-Australian Association of the NT support Colombians and Latin Americans in the Territory.

It supports them through a series of integrated community projects that promote cultural, social and economic wellbeing.

These projects include welcome programs, dance group and language and culture lessons.

To find out more, email hola@colant.com.au or visit their Facebook page.

Council on the Ageing NT (COTA NT)

COTA NT manages 2 seniors’ groups, Italians and Portuguese-Timorese.

These groups are brought together weekly for various engagement activities to:

• combat social isolation and
• preserve cultural identity.

To find out more, call 08 8941 1004 or visit the COTA NT website or Facebook page.

Ignite Potential

Ignite Potential runs employment training and emotional wellbeing support programs for migrants living in the NT.

To find out more, call 0452 603 446, email info@ignitepotential.org.au or visit the Ignite Potential website.

Melaleuca Australia

Melaleuca Australia provides settlement programs for humanitarian entrants, including case management and counselling.

It also runs MyNT Kaleidoscope, a service designed to connect multicultural youth in the NT to:

• empower them to access needed supports
• grow their leadership skills and
• engage as active members of their community.

To find out more, call 08 8985 3311 or email admin@melaleuca.org.au.

You can also go to the Melaleuca Australia website or Facebook page.

Multicultural Community Services of Central Australia (MCSCA)

MCSCA assists with the settlement of migrants in Alice Springs.

To find out more, call 08 8952 8776 or email info@mcsca.org.au.

You can also go to the MCSCA website or Facebook page.

Multicultural Council of the NT (MCNT)

MCNT is the multicultural peak body in the NT that advocates for and provides services to:

• individuals
• families and
• communities from culturally and linguistically diverse backgrounds.

To find out more, call 08 8945 9122 or email admin@mcnt.org.au

You can also go to the MCNT website or Facebook page.

Overseas Qualification Unit

The Overseas Qualification Unit offers free and confidential overseas qualification assessments for NT residents.

The assessment helps demonstrate what your overseas qualification compares to in Australia for employment purposes.

To find out more, call 08 8946 7316 or email info@skillsrecognitioncentre.edu.au.

You can also go to the Skills Recognition Centre website.

Rural Business Support Service

Rural Business Support Service’s Business Basics Health Check program aims to build financial literacy and business capacity in:

• small-to-medium family business owners and
• managers in Cambodian and Vietnamese communities in the NT.

To find out more, email info@ruralbusinesssupport.org.au or go to the Rural Business Support Service website.

If you witness or experience domestic or family violence or want to request a welfare check, call the police on 131 444.

If it is an emergency, call 000.

1800RESPECT

1800RESPECT is a national sexual assault, domestic and family violence counselling service.

They provide a service directory, as well as a 24-hour counselling helpline.

You can call 1800 737 732 or go to the 1800RESPECT website.

Alcoholics Anonymous

Alcoholics Anonymous (AA) provides assistance and support for people to recover from alcoholism.

You can call 1300 222 222 or go to the AA website.

Family Planning NT

Family Planning NT promotes sexual health and rights for everyone.

You can call 08 8948 0144 or go to the Family Planning NT website.

Health Direct

Health Direct provides 24-hour access to health information and advice. You can:

• talk to a health professional
• find trusted advice online about the appropriate care for your health issue
• find the closest local services that are open when you need them.

To find out more, call 1800 022 222 or go to the Health Direct website.

NT Council of Social Services (NTCOSS)

NTCOSS is the peak body for the social and community sector in the NT.

It advocates for social justice on behalf of people and communities who may be affected by poverty and disadvantage.

To find out more, call 08 8948 2665 or go to the NTCOSS website.

Ruby Gaea

Ruby Gaea provides free and confidential counselling and support to women and children who have experienced sexual assault.

You can call 08 8945 0155, email admin@rubygaea.net.au or go to the Ruby Gaea website.

Other helplines

• Men's Referral Service: 1300 766 491
• Lifeline (24-hour crisis line): 131 114
• Relationships Australia: 1300 458 600

Other directories

• Service Seeker: www.serviceseeker.com.au
• NTcommunity: www.ntcommunity.org.au

If you witness or experience domestic or family violence or want to request a welfare check, call the police on 131 444.

If it is an emergency, call 000.

Central Australian Women’s Legal Service (CAWLS)

CAWLS delivers a holistic, culturally safe, trauma-informed legal service for women.

To find out more, call 1800 684 055, email enquiries@cawls.com.au or go to the CAWLS website.

Darwin Community Legal Service

Darwin Community Legal Service publishes useful fact sheets about a range of legal topics.

The service also provides a range of free legal and advocacy services.

To find out more, call 1800 812 953 or go to the Darwin Community Legal Service website.

Domestic Violence Legal Service

Domestic Violence Legal Service is a free legal service for persons who:

• have experienced or
• are at risk of domestic or family violence in the greater Darwin region.

To find out more, call 08 8999 7977, email info@dvls.nt.gov.au or go to the Domestic Violence Legal Service website.

Katherine Women’s Information and Legal Service (KWILS)

KWILS is a not-for-profit community legal centre based in Katherine.

It provides women in Katherine and across the Big Rivers region access to free and professional legal services.

To find out more, call 1800 620 108, email info@kwils.com.au or go to the KWILS website.

NT Legal Aid Commission

The NT Legal Aid Commission provides legal services to Territorians with offices in:

• Darwin and Palmerston
• Katherine
• Tennant Creek and
• Alice Springs.

You can get free and confidential legal information, referral to other services and legal advice.

To find out more, call 1800 019 343 or go to the NT Legal Aid Commission website.

Refugee Legal

Refugee Legal is a free legal service in the NT for:

• refugees
• asylum seekers and
• other disadvantaged migrants seeking help with visas and immigration law.

To find out more, call 08 7926 8799, email admin@refugeelegal.org.au or go to the Refugee Legal website.

Top End Women’s Legal Service

The Top End Women’s Legal Service provides free and confidential:

• legal advice
• community legal education and
• advocacy on issues of importance to women in the Top End.

To find out more, call 08 8982 3000 or go to the Top End Women's Legal Services website.

Immigration assistance

To make sure you're using a registered migration agent, check the Register of Migration Agents.

You can access the register via the Office of the Migration Agents Registration Authority website.

Legal practitioners directory

Australian legal practitioners (lawyers) may provide immigration assistance without being a registered migration agent.

As a result, lawyers do not appear on the Register of Migration Agents.

To find a legal practitioner in the NT, or to check if someone is a legal practitioner in the NT, refer to the Law Society NT register.

Australian Government's Department of Home Affairs

The Australian's Government's Department of Home Affairs provides immigration and citizenship services.

To find out more, go to the Australian Government's Department of Home Affairs website.

Australian Government's Department of Social Services

The Australian's Government's Department of Social Services provides social security and welfare services.

To find out more, go to the Australian Government's Department of Social Services website.

Australia's NT

Australia's NT provides information about migrating, living and working in the NT.

To find out more, go to the Australia's NT website.

Interpreting and Translating Service NT (ITSNT)

ITSNT provides interpreting and translating services for migrants and Territorians who speak languages other than English.

Visit the ITSNT website to see if you qualify for free interpreting services.

You can also call 08 8999 8506 or 1800 676 254 (free call for the NT), or email itsnt@nt.gov.au.

Translating and Interpreting Service (TIS National)

TIS National is an interpreting service for:

• people who do not speak English
• agencies and businesses that need to communicate with their non-English speaking clients.

It is provided by the Australian Government's Department of Home Affairs.

To find out more, call 131 450 (24/7 service), email tis.freeinterpreting@homeaffairs.gov.au or go to the TIS National website.