Support for communities

Australian Red Cross

Australian Red Cross runs Connected Women and their Families, a project co-designed with migrant women, and aims to bridge structural, language and cultural barriers to participation in community life in the Territory.
www.facebook.com/AustralianRedCross

Adult Migrant English Program (AMEP)

Learn practical English skills with STEPS AMEP to help you access services, work, study and enjoy your life in Australia.
Casuarina and Palmerston, phone: 1300 585 868
Alice Springs, phone: 08 8950 7600
www.stepsamep.com.au
www.facebook.com/STEPSEducationandTraining

Anglicare NT

Anglicare NT provides settlement support, services and referrals to clients (up to 5 years from arrival) under the Refugee and Migrant Settlement Services.
Phone: 08 8985 0000
anglicare@anglicare-nt.org.au
www.anglicare-nt.org.au

Canossian Sisters (Catholic Church of the Diocese of Darwin)

The Canossian Sisters provide support services to the Italian and East Timorese community, helping these communities preserve their unique identity and culture.
Phone: 08 8942 6000
canossianmulticulturalservice@gmail.com

Colombian-Australian Association of the Northern Territory

The Colombian-Australian Association of the Northern Territory support Colombians and Latin Americans in the Territory to belong, thrive and inspire through a series of integrated community projects that promote cultural, social and economic wellbeing. These projects include welcome programs, dance group and language and culture lessons.
hola@colant.com.au
www.facebook.com/colombiansnt

Council on the Ageing NT (COTA NT)

COTA NT manages two seniors’ groups, Italians and Portuguese-Timorese, who are brought together weekly for various engagement activities to combat social isolation and preserve cultural identity.
Phone: 08 8941 1004
www.cotant.org.au
www.facebook.com/COTANorthernTerritory

Ignite Potential

Ignite Potential runs employment training and emotional wellbeing support programs for migrants living in the Northern Territory.
Phone: 0452 603 446
info@ignitepotential.org.au
www.ignitepotential.org.au

Melaleuca Australia

Melaleuca Australia provides settlement programs for humanitarian entrants, including case management and counselling. Melaleuca Australia also runs MyNT Kaleidoscope, a service designed to connect multicultural youth in the Territory, empowering them to access needed supports, grow their leadership skills and engage as active members of their community.
Phone: 08 8985 3311
admin@melaleuca.org.au
www.melaleuca.org.au
www.facebook.com/melaleucaaustraliaorg

Multicultural Community Services of Central Australia (MCSCA)

MCSCA assists with the settlement of migrants in Alice Springs.
Phone: 08 8952 8776
info@mcsca.org.au
www.mcsca.org.au
www.facebook.com/mcsca.org.au

Multicultural Council of the NT (MCNT)

MCNT is the multicultural peak body in the Northern Territory that advocates for and provides direct services to individuals, families and communities from culturally and linguistically diverse backgrounds in the Top End.
Phone: 08 8945 9122
admin@mcnt.org.au
www.mcnt.org.au
www.facebook.com/multiculturalcouncilnt

Overseas Qualification Unit

The Overseas Qualification Unit offers free and confidential overseas qualification assessments for Northern Territory residents. The assessment helps demonstrate what your overseas qualification compares to in Australia, which can be used for general employment purposes.
Phone: 08 8946 7316
info@skillsrecognitioncentre.edu.au
www.skillsrecognitioncentre.edu.au/overseas-qualification-unit

Rural Business Support Service

Rural Business Support Service’s Business Basics Health Check program aims to build financial literacy and business capacity in small-to-medium family business owners and managers in Cambodian and Vietnamese communities in the Territory.
info@ruralbusinesssupport.org.au
www.ruralbusinesssupport.org.au

If you witness or experience domestic or family violence or want to request a welfare check, call the police on 131 444.

If it is an emergency, call 000.

1800RESPECT

1800RESPECT is a national sexual assault, domestic and family violence counselling service. They provide a service directory, as well as a 24-hour counselling helpline.
Phone: 1800 737 732
www.1800respect.org.au

Alcoholics Anonymous

Alcoholics Anonymous provides assistance and support for people to recover from alcoholism.
Phone: 1300 222 222
www.aa.org.au

Family Planning NT

Family Planning NT promotes sexual health and rights for everyone.
Phone: 08 8948 0144
www.fpwnt.com.au

Health Direct

Health Direct provides 24-hour access to health information and advice. You can:

• talk to a health professional
• find trusted advice online about the appropriate care for your health issue
• find the closest local services that are open when you need them.

Phone: 1800 022 222
www.healthdirect.gov.au

NT Council of Social Services (NTCOSS)

NTCOSS is the peak body for the social and community sector in the NT and an advocate for social justice on behalf of people and communities who may be affected by poverty and disadvantage.
Phone: 08 8948 2665
www.ntcoss.org.au

Ruby Gaea

Ruby Gaea provides free and confidential counselling and support to women and children who have experienced sexual assault at any time in their lives.
Phone: 08 8945 0155
admin@rubygaea.net.au
dcasv.net.au

Other helplines

• Men's Referral Service: 1300 766 491
• Lifeline (24-hour crisis line): 131 114
• Relationships Australia: 1300 458 600

Other directories

Service Seeker: www.serviceseeker.com.au
NTcommunity: www.ntcommunity.org.au

If you witness or experience domestic or family violence or want to request a welfare check, call the police on 131 444.

If it is an emergency, call 000.

Central Australian Women’s Legal Service (CAWLS)

CAWLS delivers a holistic, culturally safe, trauma-informed legal service for women.
Phone: 1800 684 055
enquiries@cawls.com.au
www.cawls.org.au

Darwin Community Legal Service

Darwin Community Legal Service publishes useful fact sheets about a range of legal topics. The service also provides a range of free legal and advocacy services.
Phone: 1800 812 953
www.dcls.org.au

Domestic Violence Legal Service

Domestic Violence Legal Service is a free legal service for persons who have experienced or are at risk of domestic or family violence in Darwin and the greater Darwin region.
Phone: 08 8999 7977
info@dvls.nt.gov.au
www.dvls.nt.gov.au

Katherine Women’s Information and Legal Service (KWILS)

KWILS is a not-for-profit community legal centre based in Katherine, providing women in Katherine and across the Big Rivers region access to free and professional legal services.
Phone: 1800 620 108
info@kwils.com.au
www.kwils.com.au

NT Legal Aid Commission

The NT Legal Aid Commission provides legal services to Territorians with offices in Darwin, Palmerston, Katherine, Tennant Creek and Alice Springs. You can get free and confidential legal information, referral to other services and legal advice.
Phone: 1800 019 343
www.legalaid.nt.gov.au

Top End Women’s Legal Service

The Top End Women’s Legal Service provides free and confidential legal advice, community legal education and advocacy on issues of importance to women in the Top End.
Phone: 08 8982 3000
www.tewls.org.au

Immigration assistance

You can check the Register of Migration Agents to make sure you are using a registered migration agent.
www.mara.gov.au

Legal practitioners directory

Australian legal practitioners (lawyers) may provide immigration assistance without being a registered migration agent. As a result, lawyers do not appear on the Register of Migration Agents. To find a legal practitioner in the Northern Territory, or to check if someone is a legal practitioner in the Northern Territory, refer to the Law Society NT register.
Website: www.lawsocietynt.asn.au

Department of Home Affairs

Immigration and citizenship, Australian Government
immi.homeaffairs.gov.au

Department of Social Services

Social security and welfare, Australian Government
www.dss.gov.au

Interpreting and Translating Service NT (ITSNT)

ITSNT provides interpreting and translating services for migrants, and assists government and non-government agencies to communicate with Territorians who speak languages other than English. Visit the website to see if you qualify for free interpreting services.
Phone: 08 8999 8506
Free call for the Northern Territory: 1800 676 254
itsnt@nt.gov.au
www.itsnt.nt.gov.au

Living in the Territory

theterritory.com.au

Translating and Interpreting Service (TIS National)

TIS National is an interpreting service provided by the Department of Home Affairs for people who do not speak English, and for agencies and businesses that need to communicate with their non-English speaking clients.
Phone: 131 450 for 24/7 service
tis.freeinterpreting@homeaffairs.gov.au
www.tisnational.gov.au