Non-government-school-complaints
Follow the steps below to make a complaint about a non-government school.
Step 1 - Contact the school
Discuss your concerns with the school, you can find contact information on the education directory.
Step 2 - Contact the school's peak body
If your complaint is not resolved by the school, you can contact the relevant peak body.
Sector | Peak body | Contact details |
---|---|---|
Independent schools | Association of Independent Schools NT |
P: 08 8981 8668 E: accounts@aisnt.asn.au |
Catholic schools | Catholic Education NT | P: 08 8984 1400 E: admin.ceo@nt.catholic.edu.au |
NT Christian schools | NT Christian Schools | P: 08 8920 4355 E: admin@ntchristianschools.com.au |
Lutheran schools | Lutheran Education SA, NT and WA | P: 08 8267 5565 E: office@lesnw.edu.au |
Step 3 - Contact the Registrar Non-Government Schools
If your complaint has not been resolved by the school or school’s peak body, you can submit a written complaint to the Registrar Non-Government Schools.
The registrar will review your complaint to determine if a serious incident or breach of registration may have occurred or is occurring.
To allow the registrar to make a determination, the written complaint must include:
- a clear description about the issue and
- the steps you have taken to try and resolve the issue with the school and school’s peak body.
Email your written complaint to registrarngs.doe@education.nt.gov.au.
Breach of registration
The non-government school registration standards provide the minimum standards for the school in the areas of:
- governance and finance
- curriculum, teaching, assessment and reporting
- child safety and wellbeing
- distance education
- boarding.
The school must demonstrate compliance with these standards on an ongoing basis to be registered and to continue operating in the NT.
The registrar can authorise a special investigation into a school for a potential serious incident or breach of registration.
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