Register or renew an accommodation business

A visitor accommodation business is one that provides accommodation for seven or more visitors for payment or reward but are not:

• subject to a tenancy agreement under the Residential Tenancies Act 1999
• subject to a caravan park site agreement under the Caravan Parks Act 2012.

Examples include all of the following:

• hotels
• motels
• serviced apartments
• road houses
• wayside inns
• lodges
• hostels
• backpacker accommodation
• cabins.

What is not commercial visitor accommodation

The following are not commercial visitor accommodation:

• small bed and breakfasts
• staff accommodation
• student accommodation.

You can register or renew an accommodation business by following the below steps.

Step 1. Fill in the application.

Application to register or renew a commercial visitor accommodation business PDF (146.7 KB)
Application to register or renew a commercial visitor accommodation business DOCX (66.1 KB)

Step 2. Pay the fee.

Step 3. Submit your application by email, mail or in person to your nearest Receiver of Territory Monies office (RTM).

The fee to register or renew an accommodation business is 250 revenue units.

You must pay the fee to the Receiver of Territory Monies (RTM).

By phone

You can pay by MasterCard, Bankcard or Visa credit card.

You will need to provide all of the following:

• fee category - for eg: public health
• fee in dollar value
• your name
• name of premises
• your email address.

You will then be emailed the receipt and tax invoice.

Once the card payment has been made you should mail or submit the completed application in person, including a copy of the receipt or tax invoice to your nearest Environmental Health Office.

By mail

You should submit your application to the nearest RTM and include a cheque or money order made out to the RTM.

Your application will be forwarded with the receipt/tax invoice to the nearest Environmental Health Office.

In person

You can take your application and pay at your nearest RTM by:

• cash
• cheque made out to the RTM
• credit card.

The RTM will forward your application and receipt/tax invoice to the nearest Environmental Health Office.

Read the Public and Environmental Health Regulations 2014.

Get the Public and Environmental Health Guidelines for Public Accommodation from the Department of Health digital library.

For more information contact Environmental Health.