Operating a CPV for people with a disability
A wheelchair accessible commercial passenger vehicle (CPV) can carry at least four passengers in addition to at least one passenger in a wheelchair.
All wheelchair accessible CPV vehicles registered for the first time after 1 January 2013 must comply with new rules on wheelchair space allocation.
Operators with older vehicles that do not meet these standards do not need to upgrade the vehicle.
Rules on wheelchair space allocation
The minimum allocated wheelchair space is:
- 1500mm in height
- 800mm in width
- 1300mm in length.
In addition, wheelchair accessible vehicles must have a wheelchair space that is a rectangular prism.
Braille labels on taxis and minibuses
All taxis and minibuses are required to display external braille registration number labels on all passenger entry points before being registered.
It is the responsibility of the operator to ensure the appropriate labels are fitted to any in-service taxi or minibus, and to pay for the supply and fit of braille labels.
Taxi braille label examples
Minibus braille label examples
Last updated: 10 July 2019
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