Are you worried? How to speak up about your healthcare

If you or someone you know is receiving care in an NT Health service, you have the right to be heard.

NT Health services include:

• hospitals
• clinics.

We want you to tell us if you are worried about:

• your health or care
• the health or care of someone you know
• something not feeling right.

Sharing your worries can help staff assess if a patient’s health is getting worse or not improving as expected.

Anyone can speak up – you, your family or your friends.

How to raise a concern

Follow these steps to raise your concerns.

	Step 1. Are you worried? Tell health staff you're worried something is wrong.
	Step 2. Are you still worried? If you're still worried after talking to health staff, ask to speak to a senior staff member.
	Step 3. Do you need to speak to someone else? If you still feel worried after completing the first 2 steps, call the ‘Are You Worried’ phone number for your region: Barkly - 08 8962 4399 Big Rivers - 08 8973 9223 Central Australia - 08 8951 8444 East Arnhem - 0488 045 571 Top End - 1800 290 888.

Watch the video

Are you worried? Watch the video and learn what to do.

Get the posters

Download the poster for your region:

• All regions PDF (1.5 MB)
• Big Rivers PDF (897.3 KB)
• Central Australia and Barkly PDF (897.3 KB)
• East Arnhem PDF (897.4 KB)
• Top End PDF (897.4 KB).