Renew, replace, transfer or cancel your Companion Card
This page has information about replacing, renewing and cancelling your Northern Territory (NT) Companion Card, as well as transferring your card interstate or changing your details.
Replace your card
If your card is lost, stolen or damaged, you can request a replacement.
You can also update your photograph or replace your card if you have changed your name.
To ask for a replacement, contact the Northern Territory Companion Card scheme by calling 1800 139 656 or email firstname.lastname@example.org.
Change your contact details
You can update your address details or phone number by calling 1800 139 656 or email email@example.com.
Renew your card
Your card is valid for five years. The card expiry date is printed on the front of the card.
You will receive a letter before the expiry date telling you how to renew your card.
You will need to confirm your ongoing need for the Companion Card and provide new photographs.
Transfer your card to another state or territory
You can transfer your Companion Card to another state or territory.
Step 1. Fill in the transfer form. You should contact your disability coordinator for help. You only need to fill in section 1.
Step 2. Get two colour, passport-sized photographs of yourself. These must be signed on the back by the same person who completes section three of the Companion Card application.
Step 3. Post your application form and photographs to:
NT Companion Card Program
Department of Health
PO Box 40596
Casuarina NT 0811
Section 2 will be filled in by the Companion Card program in the state or territory where you current card was issued.
Cancel a card
If your circumstances change and you are no longer eligible, you can cancel your card by calling 1800 139 656 or email firstname.lastname@example.org.