Paying your rent in public housing
How and when to pay your rent
Changes to remote rent and bond
From Monday 6 February 2023, the following changes will apply to remote housing tenants:
- rent will change and no more rental rebates
- bond no longer needed when you move into a house.
Read more about these changes on the Territory Families, Housing and Communities website.
You must pay a minimum of one week's rent in advance.
You can set up automatic rent payments. These services do not cost anything.
If you need help setting up automatic payments, you should contact your local housing office.
Rent Deduction Scheme
If you're receiving a pension from Centrelink, you can sign up to the Rent Deduction Scheme.
Centrelink will then pay your rent direct from your pension.
Find out more on the Australian Government's Services Australia website.
Income management deductions
You can pay your rent from your income managed money.
Centrelink will pay your rent direct from your income management.
Find out more about income management on the Australian Government's Services Australia website.
You can set up regular rent payments from your bank or credit union account.
You rent will be paid directly from the account you nominate.
You can make direct payments to:
Account name: Department of Territory Families, Housing and Communities
BSB: 085 461
Account number: 512 610 006
Tenants should use their tenancy account number as a reference for any direct payments.
Tenancy account numbers can be obtained from your local housing office.
If you're having trouble paying your rent, contact your local housing office as soon as possible to discuss:
- other payment options
- debt management.
You should contact your local housing office as soon as you get billed for other housing costs. They may be able to help you plan for future bill payments.
- direct debit from your bank or credit union account
- salary deduction from your employer
- in person at any Australia Post office
- mail a cheque or money order to your your local housing office.
Last updated: 12 September 2022
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