Fire safety and smoke alarms in public housing
Dealing with a fire in your home
If there is fire, call 000.
Your first priority is to ensure that you and your family are safe.
Do not attempt to fight a fire.
Getting away from a fire
If there is smoke, cover your nose and mouth with a cloth and keep close to the floor.
If a fire starts in your home or unit, leave immediately and close the front door firmly. Use the nearest stairs to reach ground level. Never use a lift in a fire.
If a fire starts in another unit or in a common area, leave the building if it's safe.
Heavy sleepers such as children or those affected by alcohol or drugs, may not hear the alarm so you might need to help them.
If a family member has a hearing or mobility problem, assign someone to help them.
If it's not safe to leave, call 000, tell them your location, stay in your home or unit and close your doors and windows to keep the smoke out.
Don't try to go back inside to save possessions.
After a fire
Call the Department of Territory Families, Housing and Communities on 08 8999 8860.
Housing officers will assess the damage to work out what maintenance or repair work is needed.
You will be relocated until this work has been completed, and will be contacted when it's safe to return to the property.
Last updated: 24 September 2020
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