How and when to pay your rent
You must pay a minimum of one week's rent in advance.
Set up automatic payments
You can set up automatic rent payments. These services do not cost anything.
You should contact your local housing office if you need help setting up automatic payments.
Rent Deduction Scheme
If you are receiving a pension from Centrelink you can sign up to the Rent Deduction Scheme.
Centrelink will then pay your rent direct from your pension.
Find out more on the Australian Government's Department of Human Services website.
Income management deductions
You can pay your rent from your income managed money.
Centrelink will pay your rent direct from your income management.
Find out more about income management on the Australian Government's Department of Human Services website.
You can set up regular rent payments from your bank or credit union account.
You rent will be paid directly from the account you nominate.
You can make direct payments to the below bank account.
Account name: Department of Housing and Community Development
BSB: 085 461
Account number: 512 610 006
Tenants should use their tenancy account number as a reference for any direct payments.
Tenancy account numbers can be obtained from your local housing office.
If you are having problems paying your rent
How to pay excess water and other bills
You should contact your local housing office as soon as you get billed for excess water or other costs. They may be able to help you put together a plan for future bill payments.
- direct debit from your bank or credit union account
- salary deduction from your employer
- in person at any Australia Post Office
- mail a cheque or money order to any Department of Housing and Community Development office.