Attract, recruit and select workers

Businesses compete for the best talent, and if your business can attract the best staff you'll have a competitive advantage.

The downloadable resources on this page are referred to in Your Workforce - a workforce planning guide

Attracting employees

The following factors, in order of importance to new recruits, are considered attractive:

  1. Training and development opportunities.
  2. Remuneration and upfront salary advertising.
  3. Enjoyable workplace culture and environment.
  4. Flexible hours and working arrangements.
  5. Straightforward application process.

2.1 Attract, recruit and select checklist (44.3 kb)
2.1 Attract, recruit and select checklist (88.5 kb)

2.2 Building a good employer brand factsheet (44.4 kb)
2.2 Building a good employer brand factsheet (48.4 kb)

Recruitment process

When recruiting staff, follow all of these steps:

Step 1. Identify the job vacancy.

Step 2. Undertake a job analysis to identify which skills are required.

Step 3. Update the job description and selection criteria.

Step 4. Determine how you’re going to assess each candidate’s suitability.

Step 5. Devise a recruitment plan to advertise the vacancy.

Step 6. Create a short-list based on the selection criteria.

2.3 Job analysis form (49.3 kb)
2.3 Job analysis form (50.2 kb)

2.4 Job description form (44.2 kb)
2.4 Job description form (48.7 kb)

2.5 Job application form (51.7 kb)
2.5 Job application form (58.7 kb)

2.6 Letter to applicants - acknowledgment of application template (40.8 kb)
2.6 Letter to applicants - acknowledgment of application template (42.5 kb)

2.7 Advertise a job template (144.8 kb)
2.7 Advertise a job template (62.5 kb)

Selection process

When selecting staff, follow all of these steps:

Step 1. Organise a date, place and time for the selection process.

Step 2. Notify the candidates you wish to interview.

Step 3. Devise selection tools such as interview questions and forms.

Step 4. Organise other interviewers if you are using a panel interview.

Step 5. Check references of shortlisted candidates.

Step 6. Ensure the selection process is fair for all candidates.

Step 7. Make your decision and notify the successful candidate.

Step 8. Advise unsuccessful applicants.

Step 9. Generate a formal offer of employment.

2.8 Reference check form (47.3 kb)
2.8 Reference check form (54.7 kb)

2.9 Preparing for an interview checklist (46.3 kb)
2.9 Preparing for an interview checklist (53.7 kb)

2.10 Interview record form (47.2 kb)
2.10 Interview record form (49.2 kb)

2.11 Letter of offer template (41.6 kb)
2.11 Letter of offer template (44.5 kb)

2.12 Acknowledgment of application - unsuccessful applicant template (41.9 kb)
2.12 Acknowledgment of application - unsuccessful applicant template (45.1 kb)

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Last updated: 13 October 2017