Making a complaint about a lottery
If you are dissatisfied with a trade lottery you can complain in writing to the Director-General of Licensing, who may investigate. The lottery organiser must demonstrate they have complied with the Act and any other conditions.
What to include in a complaint
- name of the person conducting the trade lottery
- date and location of the lottery
- how the trade lottery was promoted
- your particular concerns
- permit number - if relevant and available.
Where to send a complaint
Send your written complaint to the Director-General of Licensing at Licensing NT.
If a complaint is upheld
If the Director-General upholds your complaint after an investigation, they can direct the organiser of the lottery to do any of the following:
- validate the draw
- invalidate the draw and undertake another draw under the supervision of the Director-General
- cancel the lottery or game of chance and take action.
If the lottery organiser is found to have been in breach of the Act or regulations the following may apply:
- the permit may be revoked
- the status of an approved association may be revoked and/or they may be fined 17 penalty units.