Number plates: damaged, lost or stolen

You can apply to have your number plates replaced or you can get a new set of general issue plates if they are damaged, defaced, lost or stolen.

Damaged or defaced number plates

You will need to pay a fee if you want to either: 

  • have your plates remade
  • order a different set of general issue plates.

Read below on how to do this.

Faulty and faded number plates

If the MVR decides that your number plates are faulty as a result of poor quality workmanship in the manufacture of the plates, you are entitled to a free set of general issue plates.

Warranty does not cover physical impact damage or deterioration due to normal wear and tear.

You will need to go to the MVR. Your new plates will be given to you immediately.

Lost or stolen number plates

If one or both of your plates are lost or stolen you must report this to the MVR by email, phone or in person within 14 days.

You will need to pay a fee if you want to either: 

  • have your plates remade
  • order a different set of general issue plates.

Read below on how to do this.

If you want to remake your plates

It will take four to six weeks to have your number plates remade. You can't change the plate design when applying for a remake.

How to get a remake

In person 

Fill in the form R31  Application for remake or transfer of right to display number plates (99.7 kb) (134.2 kb) and take it to an MVR office.

You can pay the number plate remake fee by cash, cheque, EFTPOS, Basics Card, Visa or Mastercard.

By email

Fill in the form R31  Application for remake or transfer of right to display number plates (99.7 kb) (134.2 kb) and email it to the MVR.

The MVR will call you to arrange payment of the number plate remake fee by Visa or MasterCard.

Temporary plates

If you need a set of interim plates while waiting for your number plates to be remade, you should apply in person at an MVR office.

Order a different set of general issue plates

If you want to replace your old number plates with a different set of general issue plates you need to:

  1. Go to an MVR office.
  2. Pay the general plate fee.

Your general issue plates will be given to you immediately.

Concession holders

Concession holders are entitled to a free set of new general issue plates for stolen number plates. To apply for free replacement, you need to present your concession card and provide a statutory declaration in relation to the theft of your number plates.

Last updated: 27 June 2017