Management systems

Operators of communication and dispatch networks must have systems in place to manage all of the following:

  • lost property
  • complaints
  • standards of service
  • a driver uniform code
  • an operator and driver sanction system.

It is the responsibility of the network to notify the Department of Transport within 14 days if any details regarding the network approval have changed or if it is intended they will change.

For more information on network requirements read the communications and dispatch networks information bulletin. (218.8 kb)

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Last updated: 27 June 2017