Introduction

A communications and dispatch network is any system which is used for communicating with, controlling or coordinating a commercial passenger vehicle (CPV).

This includes any of the following:

  • two-way radios
  • selective call radios
  • mobile phones
  • smart phone applications
  • computer dispatch data transfer systems.

All taxi and CPV networks must apply for communications or dispatch network approval prior to operating.

You do not need network approval if you are a CPV driver who receives a request for hire directly to your mobile phone.

You can use a combined communications and dispatch network if you are operating more than one type of CPV.

The location of the communications network office must be approved by the Department of Transport. The office must be open during normal business hours. Operating a communications network from a CPV is not generally permitted.  

There are also requirements you must meet for:

  • communications equipment
  • and management systems.

For more information read the CPV information bulletins.

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Last updated: 27 June 2017