Apply to substitute a multi-purpose taxi

If your multi-purpose taxi is unavailable due to repairs and maintenance, you can substitute it with a wheelchair-accessible taxi..

If a wheelchair-accessible substitute taxi is unavailable, you can apply to operate a standard substitute taxi in place of your multi-purpose taxi for a limited time.

Before you apply

If you need to substitute your multi-purpose taxi for a standard taxi, you will need to fill in the application to operate a standard substitute taxi for a multi-purpose taxi PDF (126.8 KB).

Fill in the application with support from your network and an authorised person where necessary.

You must also attach any documents as required or requested by the department. Part three of the application form is only needed if submitting the form retrospectively.

The department will consider how long the approved period should be. Factors taken into consideration include all of the following:

  • estimated vehicle repair times
  • availability of alternate or replacement vehicle
  • receipt for purchase of repair parts.

How to apply

Email your completed application to operate a standard substitute taxi for a multi-purpose taxi PDF (126.8 KB) to

You can also submit your completed application at a MVR office in person.

Last updated: 11 September 2018

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