Frequently asked questions (FAQs)

Don’t use FAQs on NT.GOV.AU.

Using FAQs usually shows your content has not been written for the user.

FAQs:

  • tend to duplicate other content on the site
  • make it harder to find content
  • can clog up search results with competing text.

If you have frequently asked questions in your feedback, you should find a way to rewrite your content using logical headings.

Last updated: 27 June 2017