Pollution Hotline
How the System Works
A person observes someone creating pollution or doing something to harm the environment.
OR
A person observes someone carrying out an activity that might cause pollution or harm to the environment, or is creating a nuisance through creating excessive noise, dust, smoke or odour.
Call the Pollution Hotline 1800 064 567. It is a 24 hour free call service and provide details of the incident to the call centre.
An officer from the Department of Natural Resources, Environment and The Arts, authorised under the Waste Management and Pollution Control Act and who is on-call is duly notified of the details in a timely manner.
The officer will then contact the caller to verify and identify further details. Once the officer has a more complete understanding of the situation he or she will determine what other agencies will need to be informed and might be required to assist in responding to the incident in the first instance.
Following resolution of the pollution incident, sometimes carried out with the caller in attendance and offering further assistance, the caller reporting the incident is, if they so wish, informed of the outcome.
Freecall the Pollution Hotline on:
1800 064 567
